That will keep your subscription from automatically renewing, but wont cancel your remaining subscription. In the future, what you would want to do is turn off auto-renewal. So by cancelling, you ended your subscription. To see our complete cancellation policy, see Microsoft Store Terms of Sale. Cancelling means you want the subscription to end immediately. If you need to change how you're paying for your subscription, see Change the payment method for a Microsoft subscription. Resuming download today everything was fine until it hit 68 and stuck. To fix any issues, go to Payment options on your Microsoft account dashboard. Tring to predownload The Ascent from XGP yesterday but I did not finish the download. If it does, we'll let you know when you arrive at Services & subscriptions. If you see Turn on recurring billing instead of Manage, your subscription will expire at the date shown for your subscription and you don't need to do anything else.Ĭheck if a payment method needs to be updated. Make sure you're signed in with the same Microsoft account you used to purchase your subscription.
If you don't see Manage on your Services & subscriptions page, and can't cancel or turn off recurring billing, try the following: Troubleshoot issues if you can't cancel your subscription Tip: If you're a small business owner looking for more information on how to get Microsoft 365 set up, visit Small business help & learning.
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